Privacy Policy

Privacy Policy

Privacy Policy

Article 1: Preamble

Who is responsible and for what purpose is personal data collected?

This privacy policy applies to the website: convertiblecenter.fr and all of its subdomains.

The purpose of this privacy policy is to inform users of the site:

How their personal data is collected and processed. Any data that can identify a user should be considered personal data. This includes first and last name, age, postal address, email address, location, and IP address.

Who is this data transmitted to?

The Convertible Center website uses cookies to track items added to your cart, including when your cart is abandoned. This information is used to send SMS reminders about your cart or during major promotional events, such as sales.

The phone numbers collected are only used for these specific purposes and are never communicated to third parties.

Possibly, the site's policy regarding "cookies" files; This confidentiality policy supplements the legal notices and the General Conditions of Use that users can consult at the following addresses: Legal notices and General Conditions of Sale.


What are users' rights regarding this data?


You have rights over your personal data. You can request access to the information we hold about you, obtain rectification if it is inaccurate or incomplete, and request its deletion, particularly if you no longer wish to receive text messages. You also have the option to limit the use of your data, for example if its accuracy is contested, or to object at any time to its processing for commercial prospecting purposes. Finally, you can withdraw your consent to the use of your telephone number for marketing purposes at any time.

Article 2: General principles for collecting and processing user data

In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of data from users of the site respects the following principles:

Lawfulness, fairness, and transparency: Data may only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that their data is being collected and for what reasons.

Limited purposes: the collection and processing of data are carried out to meet one or more objectives determined in these general conditions of use.

Minimization of data collection and processing: only data necessary for the proper execution of the objectives pursued by the site are collected.

Reduced data retention time: data is retained for a limited period, of which the user is informed. If the retention period cannot be communicated to the user.

Integrity and confidentiality of data collected and processed: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.

In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal data may only take place if they comply with at least one of the conditions listed below:

The user has expressly consented to the processing. The processing is necessary for the proper performance of a contract, meets a legal obligation, is explained by a necessity linked to the protection of the vital interests of the data subject or of another natural person and may be explained by a necessity linked to the performance of a task carried out in the public interest or in the exercise of official authority.

The processing and collection of personal data is necessary for the purposes of the legitimate and private interests pursued by the controller or by a third party.

Article 3: Personal data collected and processed when browsing the site.

Data collected and processed and method of collection

The personal data collected on the convertiblecenter.fr website are as follows:

The information provided by the user in the contract preparation forms (surname, first name, address, etc.) allowing the creation of their legal file or to contextualize their approach,

The technical characteristics of the means of connection to the website (screen size, IP address, etc.),

And possibly information relating to the use of the site: number of orders, time spent, items viewed, etc.

This data is collected when the user performs one of the following operations on the site:

registers on the site, saves a document, purchases a product on the site, consults an information article, subscribes to a newsletter, requests technical or legal assistance online or by telephone.

Furthermore, when a payment is made on the site, proof of the transaction, including the order form and the invoice, will be kept in the site publisher's computer systems. The data controller will keep all collected data in its site's computer systems under reasonable security conditions for a period of: between 1 day and 3 years, for simple visits, up to 5 years if the user validates an order. The collection and processing of data responds in particular to the following purposes:

creation and control of access to customer accounts, creation of documents, completion of formalities, monitoring of payments and invoicing, connection with third-party partners, sending of marketing and commercial information.

And more generally all activities related to the sale of services or products in relation to the information presented on the website.

1. Transmission of data to a third party

1.1 Sharing your personal data with third-party companies

When browsing the Site, users' personal data may be transmitted to external service providers. These third parties provide a service on our behalf and in our name to enable the proper functioning of credit card payments and other Services, or may offer their services or products to users.

Personal data may be transferred to countries outside the European Union (such as the United States) for the purpose of processing your requests and securing personal data.

In accordance with the GDPR, all transfers of personal data to a country outside the European Union and/or not offering a level of protection considered sufficient by the European Commission have been subject to cross-border flow agreements in accordance with the standard contractual clauses issued by the European Commission and declared to the CNIL. Other transfers of personal data to the United States, particularly for customer relationship management (CRM), are governed by the EU – US PRIVACY SHIELD (European Union-United States Data Protection Shield).

We will never share your personal data with third-party companies for marketing and/or commercial purposes without obtaining your prior consent.

1.2. Sharing with authorities

We may be required to disclose your personal data to administrative or judicial authorities when their disclosure is necessary for the identification, arrest or prosecution of any individual likely to harm our rights, any other user or a third party. Finally, we may be legally required to disclose your personal data and cannot object in this case.

2. Data hosting

The convertiblecenter.fr website is hosted by: OVH, whose headquarters are located at the following address:

2 rue Kellermann - 59100 Roubaix

The host can be contacted at the following telephone number: +33 9 72 10 10 07

The data collected and processed by the site are exclusively hosted and processed in France.

Article 4: Data controller and data protection officer

1. The data controller

The person responsible for processing personal data is: Erik IMAN He can be contacted as follows:

By phone at 01 39 78 44 74 from Monday to Friday from 9:30 a.m. to 6:00 p.m. or by email at contact@convertiblecenter.fr

The data controller is responsible for determining the purposes and means used for processing personal data.

Obligations of the data controller

The data controller undertakes to protect the personal data collected, not to transmit it to third parties without the user having been informed and to respect the purposes for which this data was collected.

The site has an SSL certificate to ensure that information and data transfer through the site are secure.

An SSL certificate ("Secure Socket Layer" Certificate) is intended to secure the data exchanged between the user and the site.

Furthermore, the data controller undertakes to notify the user in the event of rectification or deletion of data, unless this entails disproportionate formalities, costs and procedures for the user.

In the event that the integrity, confidentiality or security of the user's personal data is compromised, the data controller undertakes to inform the user by any means.

Article 5: User Rights

In accordance with the regulations concerning the processing of personal data, the user has the rights listed below. In order for the data controller to comply with their request, the user is required to provide: their first and last name, their email address, and, if applicable, their account number, personal space number, or subscriber number.

The data controller is required to respond to the user within a maximum of 30 (thirty) days.

Presentation of user rights regarding data collection and processing.

1. Right of access, rectification and right to erasure

The user may view, update, modify or request the deletion of data concerning him/her, by following the procedure set out below:

the user must send an email to the person responsible for processing personal data, specifying the subject of his request and using the contact email address provided above.

If he has one, the user has the right to request the deletion of his personal space by following the following procedure:

The user must send an email to the person responsible for processing personal data, specifying their personal space number. The request for data deletion will be processed within 30 working days.

2. Right to data portability

The user has the right to request the portability of his personal data, held by the site, to another site, by complying with the following procedure:

the user must make a request for portability of his personal data to the data controller, by sending an email to the address provided above

3. Right to limit and object to data processing

The user has the right to request the limitation or to oppose the processing of his data by the site, without the site being able to refuse, except to demonstrate the existence of legitimate and compelling reasons, which may prevail over the interests and the rights and freedoms of the user.

In order to request the limitation of the processing of his/her data or to object to the processing of his/her data, the user must follow the following procedure:

the user must make a request to limit the processing of his personal data to the data controller, by sending an email to the address provided above

4. Right not to be subject to a decision based exclusively on an automated process

In accordance with the provisions of Regulation 2016/679, the user has the right not to be subject to a decision based exclusively on an automated process if the decision produces legal effects concerning him, or significantly affects him in a similar way.

5. Right to determine the fate of data after death

The user is reminded that he can organize what should happen to his collected and processed data if he dies, in accordance with law n°2016-1321 of October 7, 2016.

6. Right to refer the matter to the competent supervisory authority

In the event that the data controller decides not to respond to the user's request, and the user wishes to contest this decision, or if he or she believes that one of the rights listed above has been infringed, he or she is entitled to refer the matter to the CNIL (Commission Nationale de l'Informatique et des Libertés, https://www.cnil.fr) or any competent judge.

Personal data of minors

In accordance with the provisions of Article 8 of European Regulation 2016/679 and the Data Protection Act, only minors aged 15 or over may consent to the processing of their personal data.

If the user is a minor under 15 years of age, the consent of a legal representative will be required so that personal data can be collected and processed.

The publisher of the site reserves the right to verify by any means that the user is over 15 years old, or that he has obtained the agreement of a legal representative before browsing the site.

Article 6: Conditions for modifying the confidentiality policy

The publisher of the site reserves the right to modify it in order to guarantee its compliance with current law.

Therefore, the user is invited to regularly consult this confidentiality policy in order to stay informed of the latest changes that will be made to it.

The user is informed that the latest update to this privacy policy took place on: 05/25/2018.

Article 7: User acceptance of the privacy policy

By browsing the site, the user certifies having read and understood this privacy policy and accepts its conditions, particularly with regard to the collection and processing of their personal data.

Right to access and modify data concerning you

You have the right to access, modify, rectify and delete data concerning you (art. 34 of the "Informatique et Libertés" law n° 78-17 of January 16, 1978).

To exercise this right, please contact CONVERTIBLE CENTER – 55 Rue de Vaugirard - 75006 PARIS

"Personal Information" means any information that can identify an individual. This will most often include a name, address, telephone number, or email address.

Follow us on instagram
@convertiblecenter
@convertiblecenter
@convertiblecenter
@convertiblecenter
@convertiblecenter
@convertiblecenter
Satisfied or refunded
Satisfied or refunded

Enjoy 14 days trial
100% satisfaction or your money back

Delivery included
Delivery included

Free delivery by professionals
by appointment

Customer service
Customer service

Monday to Friday
from 9:30 a.m. to 6:00 p.m. at 01 39 78 44 74

Ease of payment
Ease of payment

100% secure payment
in 2x, 3x, 4x interest-free and 10x with Alma

Our stores
Our stores

8 stores throughout France